NETWORK MONITORING ENGINEER
Responsibilities:
- NOC Surveillance Initiated Fault Reporting;
- 7×24x365 NOC Surveillance;
- Tier 1 Surveillance – Network Operation Centre;
- Escalation for Problem resolution;
- Network Event Severity Level Identification (Critical, Major, Minor and Informational);
- Detect the alarmsfrom the OMC 7×24 , and dispatch the alarms to the Regional Network Engineer team and FLM team technician on spot to resolve;
- Input the alarms into the Trouble ticket system under the guideance of the E-OMS Engineer.
- Monitoring the whole process of the tickets items ,and close the alarms within the SLA;
- Reminding the FLM Engineers of solving the problems according to the different level alarms;
- Submiting the daily maintenance report to E-OMS Engineer and Network Monitoring team leader;
- Escalate the alarms to Expert in NOC in time of the problems can not be solved by Regional Network Engineer team and FLM team member on spot to resolve;
- Escalate the alarms to Expert from RCSC and GCSC of the problems which can not be solved by Regional Network Engineer team and FLM team member on spot to resolve.
Requirements:
- Bachelor/Master’s degree in Electrical/Electronics with at least 2 year in mobile/consumer/wireless industry.
- Requires proven technical network monitoring and related tools.
- Ability to work in a cross-functional environment.
- Position requires excellent written and verbal communication skills in English and Bahasa.
- Excellent presentation skills and ability to multi task will be a strong plus.
CONFIGURATION ENGINEER
Responsibilities:
- Circuit Provisioning;
- Circuit Addition, Deletion, Modification & Test;
- Database Preparation for Circuit Provisioning;
- Implement BTS Datafill Updates;
- Service and Resource Configuration;
- System Configuration;
- Hardware and software Configuration;
- Configurations Management;
- Data Book for Network Configuration Information;
- Prepare and Implement Database/Physical Object for Network Capacity Issues;
- Test Bed management and Procure Test Bed for Testing Activities;
- Apply Test Bed for IOT tests, Trial of New H/W & S/W or Verification of SIMs, and etc;
- Monitoring the accomplishment of the data back up for each OMC from the Network Monitoring staff.
Requirements:
- Bachelor/Master’s degree in Electrical/Electronics with at least 2 year in mobile/consumer/wireless industry.
- Requires proven technical configuration and related tools.
- Ability to work in a cross-functional environment.
- Position requires excellent written and verbal communication skills in English and Bahasa.
- Excellent presentation skills and ability to multi task will be a strong plus.
PERFORMANCE ENGINEER
Responsibilities:
- Performance Reporting (Daily, Weekly & Monthly);
- Tier 2 NOC Based RF Performance Monitoring and Optimization;
- Performance Management - Performance Monitoring and Capacity Monitoring;
- Estimate future development and provide network plan to meet traffic capacity requirements
- Study system parameter and optimize them for better system performance
- Network Performance and Capacity Monitoring, Reporting and Analysis;
- Propose Recommendation for Network Performance;
- Performance Assessment and optimization;
- Assist Budgeting and Forecasting Network Expansion and Operations;
- Assist with the Network Monitoring Engineer to monitor the network Performance;
- Submit the Abnormal performance report to RF Planning and optimization Engineer;
- Monitor Network Utilization and Propose Recommendation for Capacity Solution.
Requirements:
- Bachelor/Master’s degree in Electrical/Electronics with at least 2 year in mobile/consumer/wireless industry.
- Requires proven technical performance and related tools.
- Ability to work in a cross-functional environment.Position requires excellent written and verbal communication skills in English and Bahasa.
- Excellent presentation skills and ability to multi task will be a strong plus.
JUNIOR TECHNICAL SUPPORT ENGINEER
Responsibilities:
- Responsible for BSC and BTS System related equipment maintenance;
- Assist to Initial Correction for NOC Surveillance Initiated Fault;
- New BSC / BTS / Transmission Site Acceptance on Behave of Customer;
- Other Services – Acceptance Tests and Other Services;
- Technical support to the Transmission fault diagnosis with the Subcon Maintenance team;
- Escalate the faults to NOC which can not be solved on the spot;
- Receive the BSS initial faultS information from NOC monitoring Engineers and monitor Subcon maintenance team’s fault diagnosis process.
- Submit the Daily and weekly maintenance reports to the BSS Expert in NOC.
- Be responsible for project implementation and product maintenance.
- Provide guidance, consultancy, technical support, and problem resolution to key customers/channel partners in project implementation.
- Lead role in working with the team to continuously enhance and improve the support service framework to achieve channel partners and customers satisfaction.
Requirements:
- Bachelor/Master’s degree in Electrical/Electronics with at least 2 year in mobile/consumer/wireless industry.
- Requires proven technical BTS, BSC, commissioning, testing and related tools.
- Ability to work in a cross-functional environment.
- Requires proven technical Microwave and related tools.
- Position requires excellent written and verbal communication skills in English and Bahasa.
- Excellent presentation skills and ability to multi task will be a strong plus.
- Have to work at Balikpapan or Samarinda.
Forward your comprehensive resume and CV in English to :
HRINDONESIA@ZTE.COM.CN
Quoting job reference code in the subject or post them to:
PT.ZTE Indonesia
Gedung The East 27
Mega Kuningan
Jakarta 10220
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